Turn more aligner enquiries into committed cases — without ever feeling “salesy”
If your practice is clinically strong but your aligner numbers don’t reflect that, you’re not alone.
Many practices struggle because there isn’t a joined-up aligner patient journey: enquiries slip through, staff feel uncertain when discussing fees, and the follow-up process isn’t clear.
That’s where the Aligner Growth Programme comes in. We audit, train and support your entire aligner journey — so more of the right patients say “yes” to treatment.
Programme Details
- Practice owners or principals who want to increase their aligner case acceptance.
- Practice managers seeking structure, systems and support around aligner conversions.
- Teams that are clinically capable but lack confidence discussing fees or treatment plans.
- Practices receiving aligner enquiries yet not converting enough to active cases.
If you find yourself thinking, “We should be doing more aligners than this,” then this course is for you.
- Aligner Journey Audit
We review your full process — from first enquiry to treatment completion — including:
- How enquiries are handled on the phone and at reception
- How treatment options and fees are explained to patients
- What follow-up happens after consultations
You receive clear, simple recommendations and “quick-win” actions you can implement immediately.
- Team Training
We help your whole team gain the confidence and skills to guide patients through the aligner pathway:
- Front-of-house & reception staff: handling enquiries, booking, fee discussions
- Clinicians & treatment coordinators: discussing treatment options and suitability in plain, patient-friendly language
- Role-play, scripts and real-world scenarios to build confidence (online or in-practice depending on your package)
- Ongoing Coaching & Support
Because a single training session doesn’t guarantee lasting change, the programme includes coaching and follow-up to:
- Monitor your aligner enquiries and conversions
- Adjust scripts, processes, and follow-up procedures as needed
- Provide ongoing support for your treatment coordinators or practice leads
Offer tools and templates (scripts, trackers, follow-up sequences) to embed the new process into your everyday workflow
From £2,250 per practice.
Includes:
- Full audit of your current aligner patient journey (from enquiry to completion)
- 1 × full-day or 2 × half-day team training (all staff levels: front-door, admin, clinical)
- 3 × monthly coaching / strategy calls (60–90 mins)
- Templates and tools (scripts, follow-up trackers, consult/trial documentation etc.)
After completion, an optional ongoing coaching retainer is available to help maintain momentum and support growth.
Every practice is different, but typical results include:
- Higher aligner treatment acceptance rates
- Better quality enquiries (patients who are ready, informed, and aligned with treatment plans)
- Fewer “drop-outs” between enquiry, consultation and treatment stages
- A confident, well-coordinated team that knows exactly how to guide patients through a smooth aligner journey
Together, we’ll set realistic targets and roadmap a path to growth based on your starting point.