The TCO course can be taken as a generic version or as an Invisalign-specific version. Units 1,2 and 4 are the same for both qualifications. The difference lies in Unit 3.
Unit 3 is mainly about creating communication tools to help explain treatments to patients. Unit 3 in the Aligner TCO version is specific for Invisalign and guides the student through the many resources available on this topic. If the practice is doing a lot of Invisalign and would like the TCO to be discussing Invisalign most of the time, then I would recommend the Aligner TCO qualification. This will give the TCO the best chance of being very knowledgeable about Invisalign as quickly as possible.
Unit 3 in the generic version is not treatment specific. If the practice is providing a mix of services (such as implants, restorative, endodontics) then it may be a better idea to enrol on the generic version. In this version, the student will need to do the research (in combination with the dentist) on the various forms of treatments for Unit 3.
There is nothing to stop the student applying for the Aligner TCO version and then creating their own communication tools for the other services, of course.
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Once you have purchased the course you will be given access to the Skool platform where you can access the following:
- Course workbooks
- Comprehensive one-to-one tutor support
- Submission of and feedback on course assignments
- Excellent study planning
- Student forum
125 hours GLH (Guided Learning Hours).
This means we allow a student nine months to complete this course.
Unit 1 – Roles and Responsibilities of the Treatment Coordinator
- Defining the TCO role in detail by identifying strengths and weaknesses.
- Identifying opportunities for professional development
- Understanding the principles and importance of effective teamwork
- Exploring what is meant by the ‘New Client Experience’
- Understanding the principles of client consent
- How consent may differ in relation to vulnerable groups
- Identifying the impact of current guidance in obtaining, recording and storing patient information.
Unit 2 – Effective Communication for the Treatment Coordinator
- Understanding a range of effective communication strategies
- Exploring the congruency between verbal and non-verbal communication techniques
- How to combine effective communication skills with DISC personality profiling
- Identifying barriers of Transactional Analysis to support communication strategies for the TCO
- How to work with challenging and difficult patient groups
- Resolving any breakdown in professional relationships by means of evaluation and reflective practice.
Unit 3 – Obtaining Consent for Invisalign Treatment
- Knowing the difference between marketing and sales
- Knowing the difference between ethical and unethical marketing and sales
- Demonstrating an understanding of how to conduct an initial consultation with a new Invisalign client
- Demonstrating your ability to explain Invisalign treatment to clients and help them understand the value to their oral health and appearance.
Unit 4 – Clinical Governance of the TCO Service
- Knowing what is meant by Clinical Governance
- Understanding the importance of good TCO records
- Knowing how to write a TCO procedure
- Understanding the Audit Cycle
- How to measure the TCO performance
- Developing an action plan to improve and sustain the TCO service
Our Level 3 Certificate in Treatment Coordination course will require you to write one assignment for each unit. These will be marked by your tutor and they will provide you with excellent feedback.
As you progress through Our Advanced Aligner TCO Programme course you will be required to carry out core reading, activities, some research and assignment writing.
There are no formal examinations. Your final result will be based on continuous assessment throughout the course.
Certification.
At the end of this Advanced Treatment Coordination Programme, successful learners will be awarded a Certificate of Completion and 40 hours of verifiable CPD issued by The Dental Business Academy.
This course has been designed and developed by industry professionals to meet the specific learning needs of Treatment Coordinators working within private dentistry. It reflects current best practice, ensuring you gain the essential knowledge, confidence, and practical skills needed to excel in your role.
While this is not a nationally regulated qualification, the course has been structured to align with Level 3 learning outcomes, demonstrating the depth and standard of study undertaken.
Your Certificate of Completion from The Dental Business Academy provides evidence of your commitment to professional development and your achievement in completing this comprehensive course in Treatment Coordination.
